Mann, previously Vice Chairman at Old Mutual Group, also held a number of senior roles including CEO of Skandia, one of the UK's largest retail.
Peter Mann is one of the big names in the retail financial services industry.!
The Big Interview: Ex-Skandia boss Peter Mann on why humans will beat artificial intelligence
Financial services veteran Peter Mann famously reserved a chair at board meetings to represent the client, his view being the only thing that really matters is whether they have been served.
Although he winces at being described as client-centric, the ex-Skandia chief executive and Old Mutual Wealth vice chairman’s focus on the customer extends to technology, which he says is only as effective as the purpose it serves for the people who use it.
Mann identifies common properties in his work throughout his career.
He has to have a strong connection with the people he works with, he wants to innovate and he relishes disturbance.
Considering the school of thought that artificial intelligence will make the people element of workforces less important in the future, does Mann think his focus on people could be anachronistic?
No.
To him, artificial intelligence is really only the sum o